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Privacy Policy



We are
JustBrows. We respect your privacy and private life, but sometimes we need your
personal data. In this privacy policy we explain which data we use and how we
save, protect and process this data. This privacy policy applies to our website (the “Website) and the services that we offer (the
“Services”). We comply with the General Data Protection Regulation (the
“Relevant Legislation”).


Are you under the age of sixteen?


If you are
younger than sixteen years old, you cannot use our Website and Services without
the permission of your parents or legal guardian.


Personal data


To offer our
Website and Services we process personal data. “Personal data” means any
information relating to an identified or identifiable natural person as defined
in the Relevant Legislation.


Your permission


We can store
your data at various moments, for example when you visit our Website, create an
account via our Website, use our Services or when you contact us. We are
allowed to process your data because we ask your permission via this privacy
policy. In addition, we need your data to carry out the agreement between you
and us. If you choose not to share your data, then we cannot deliver our
services and/or we cannot process and deliver your orders

We will not process
your data without your consent, unless we are legally obliged to do so.


What data do we collect and how do we use your


To use our
Website and Services, we need the following data:

Your name

Your address

Your residence

Your phone number

Your e-mail address

Your IP-address

Your payment details

We can also store the
following non-personal data if you use our Website:

The type of your

The operating system
that you use

The internet service

the kind of device you
are visiting the Website with



We save the
following data to your account: passwords, usernames, billing address, shipping
address. This way, you don’t need to provide us with your data again. We also
save – for your own convenience – the data of former orders.


Social media


It is
possible that the provider of social media sends us information (according to
his policy), if you use social media functions on our Website. That can be your
name, profile picture, gender, friends list and other information that you
provided. If you don’t want the social media provider to send us the
information, you can change the privacy settings of your social-media account.

If you like
an item, that item will appear on your social media-account when you are logged
in to your account. If you are on a webpage that uses social media add-ins,
your browser sends certain information to the provider of your social-media
account. We do not control this data sharing.


Market research


We may ask
you to participate in market research. We shall use your data for the market
research. We use that statistical data anonymously for JustBrows. You can close
the question list at any moment. We do not share your answers with others or
make them publicly available. In addition, your answers are not connected to
your email address.




If you
participate in a campaign or contest, we ask for the following data: e-mail
address, date of birth, domicile and phone number. This way, we can carry out
the campaign and announce prize-winners. We also measure the responses to our




offers newsletters. That way, you are fully informed of (discount)offers and
other news. We use an opt-in system Every time we send you a newsletter you
have the possibility to unsubscribe from the newsletter.




For your
order we need your name, e-mail address, address(es) and payment details. We
will register, save and process your details to process your order efficiently
and correctly. If necessary, we will also use that data for a subsequent
guarantee. While processing your order we provide MyParcel, PostNL, Mollie, relevant personal data.

We will only
use your personal data for the purposes listed above or any other purpose that
is connected thereto. This way, your data will never be used by us in an
unexpected way.


We work hard
to protect your personal data from unauthorized or unlawful access, alteration,
disclosure, use or destruction. That way, unauthorized persons do not have
access to your data. We take the following measures to protect your personal

Secure network
connections with Secure Socket Layer (SSL) technology or a technology that is
similar to SSL

The access to the data
is limited to the persons that need the data

The access of the data
is secured with two-step verification

How long do we store your data?


We shall
store your personal data for as long as necessary to fulfil the purposes listed

With whom do
we share your personal data?




We may share
your personal data with others. In a data processing agreement, we shall agree
with those parties that they shall use your data carefully and they shall only
receive the data that is relevant for their services. These parties use your
data in accordance with our instructions and not for their own purposes. We can
share your data for example with Mailchimp, Mollie, Treatwell. They will allow
us to send you newsletters, process your payment, process your appointment.
These parties are “processors” within the meaning of the Relevant Legislation.


Third parties


Sometimes we
share your data with third parties who are not processors. We will agree with
those parties that they will use your data carefully. They will only use your
data in accordance for the purposes that we received your data for. We may
share your data for example with: Facebook, Instagram.




We will only
process your data within the European Union. We will only process your data
outside of the European Union if the country has an effective protection level
for your data.

We will
never transfer your data to other countries or other parties then described




You may find
advertising or other content on our Website that link to other websites. We do
not control the content on these websites and are not responsible for the
content or the privacy protection of these websites. We advise you to read the
privacy policies of those websites.




Cookies are
little (text)files which are stored on your computer. Your web browser stores
these cookies when you visit our Website. These cookies will be retrieved when
you visit our website again. This allows our Website to recognise you as a
previous visitor.

We may use
cookies to improve your user experience on our Website. Cookies are essential
for the operation of our Website, make sure that you can visit our Website
safely and track bugs and errors at our Website.

By storing
cookies we make sure that:

your items are kept in
the shopping cart

you are logged in and
be able to shop without hindrance

you shop safely at

you are able to read
and write reviews

the Website works

we are able to track
bugs, errors and abuse on our Website

we can test

we can advise you based
on your former views and/or purchases

you can share items via
social media such as Facebook and Google

You can
change your cookie settings in your browser, if you don’t want cookies to be
sent to your device. We will not save cookies if you visit our Website. Please
note that some Website features or services of our Website may not function
properly without cookies.


Modifications to this privacy policy


We may
update our privacy policy from time to time. When we change this privacy policy
in a significant way, we will post a notification on our Website along with the
updated privacy policy. We also inform users that are registered with an email
address in case of any significate moderation. If you are not registered as
user we advise you to visit the Website and this policy regularly.


Your rights


The data we
collect is personal. Therefore, you have the following rights:

You may request access
to the personal data we process about you;

You may request us to
correct, update, shield or delete your personal information in our records. In
the event of fraud, non-payment, or other wrongful act, we can keep some data
in a register on a black list;

You may request a copy
of the personal data we have processed about you. We can – on your request –
send this copy to another party, so you don’t have to send the data yourself;

You may file a
complaint against processing your data;

You may file a
complaint with the Dutch Data Protection Authority(Autoriteit
Persoonsgegevens), if you are under the impression that we process your data

You may always withdraw
your consent to process your data. We cannot process your data from the moment
you withdraw your consent.

Should you
have further questions regarding this privacy policy, please contact us via the
information below.


Contact information





1013 JJ,


Phone :+ 31
6 87 48 60 66